When you rent a property, you will be asked to pay a tenancy deposit (sometimes called a security deposit).

Provided you have looked after the property during your tenancy, your deposit is refunded to you when you move out. The deposit can be used by the landlord for the cost of repairing any damage caused during your tenancy.

We ask for a security deposit equivalent to six weeks' worth of rent at the start of your tenancy. Tenants with pets will be asked to pay more to cover the increased risk of damage being caused to the property.

The deposit protection rules

Most security deposits that are paid to landlords and letting agents will be dealt with in accordance with the tenancy deposit protection rules. These rules ensure that deposits you pay for renting a property are registered with one of the tenancy deposit schemes.

The Deposit Protection Service

Phillip James Letting Agents is a member of the custodial deposit scheme run by the Deposit Protection Service (DPS). We will register your deposit with the Deposit Protection Service who will send you your Deposit ID number and a Repayment ID. At the end of your tenancy, we will arrange for the deposit to be repaid to you (after any deductions have been agreed). You will need your repayment ID to authorise the repayment of your deposit to your nominated bank account.