Transparent pricing, published in full as required by The Property Ombudsman code of practice and the Tenant Fees Act 2019. All figures inclusive of VAT.
Last updated: 30 May 2026
One-off fee, payable on successful let. Includes marketing, viewings, the tenancy agreement, deposit registration, and move-in.
| Tenant Find fee | £1,194 (£995 + VAT) |
| Marketing across the major property portals | Included |
| Accompanied viewings | Included |
| Tenancy agreement drafting + signing | Included |
| Deposit registration with the DPS | Included |
Percentage of monthly rent, charged monthly for the duration of the tenancy. Includes everything in Tenant Find plus ongoing management.
| Fully Managed monthly fee | 14.4% of monthly rent (12% + VAT) |
| Everything in Tenant Find | Included |
| Monthly rent collection + remittance | Included |
| Maintenance coordination with vetted contractors | Included |
| Periodic inspections | Included |
| Statutory compliance management | Included |
Optional add-on to Fully Managed. Guaranteed monthly rent paid to the landlord even if the tenant defaults, backed by an insurance policy.
| Rent Guarantee add-on | 3.6% of monthly rent (3% + VAT) |
| Rent paid for the policy period if tenant defaults | Included |
| Legal expenses cover | Included |
| Eviction support | Included |
These apply in addition to the service fee, where the relevant work or service is needed. All figures include VAT at 20%.
| Tenant referencing | £72 per applicant |
| Guarantor referencing | £72 per guarantor |
| Inventory & schedule of condition | By bedroom count — quoted in advance |
| Check-in (start of tenancy) | By bedroom count — quoted in advance |
| Check-out (end of tenancy) | By bedroom count — quoted in advance |
| Income statement (for tax) | £30 |
| Overseas-landlord tax handling (NRL scheme) | £66 per quarter |
| Tribunal case paperwork | £180 per case |
| Tribunal attendance | £420 per day or part day |
| Major works project management | Quoted in advance |
| Any other additional work | £90 per hour |
| Land Registry check (if not supplied) | £8.40 |
Compliance work — gas safety, EICR, EPC, PAT testing, legionella risk assessments, and smoke and carbon-monoxide alarm fitting — is paid by the landlord. Costs vary by property and are quoted in writing before any work is instructed.
Under the Tenant Fees Act 2019, the only payments a tenant can be charged for are those listed below. Phillip James does not charge tenants any other fees.
| Holding deposit | 1 week's rent |
| Tenancy deposit (annual rent under £50,000) | 5 weeks' rent |
| Tenancy deposit (annual rent £50,000+) | 6 weeks' rent |
| Rent | As agreed |
| Default fee — late rent (over 14 days) | 3% above BoE base rate |
| Default fee — lost key replacement | Actual cost |
| Variation of tenancy (at tenant request) | £50 |
| Early termination (at tenant request) | Landlord losses |
Phillip James is a member of The Property Ombudsman scheme and holds Client Money Protection. Full accreditations and policy numbers are listed on our accreditations page. Fees are subject to change; the schedule published here is the operative one at any given time.
If your question isn’t answered here, we’re happy to talk any of it through — no obligation.
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“We have been letting out our properties with Phillip James in Worthing for over 16 years and throughout that whole time the service has been extremely professional. We use the fully managed service which means we never have to worry; reminders are sent with regards to compliance issues like gas safety certificates and we receive regular condition reports. Rent payments are always sent direct to our bank account promptly, fees are extremely competitive and the contractors used provide a great service too. Vetting of prospective tenants is very thorough and comprehensive, which I think has led to us having some very long term tenants.”
Mandy M — via Google Reviews
