Lettings in Sussex, done properly

“We have been using Phillip James Lettings since 2008 to help us with 2 flats we rent out. Prior to that we used a couple of the bigger names out there but I'm so glad we made the change — and stuck to it!” — Claire Bradford (via Google)

“As a private landlord of a house in the Preston Park area of Brighton, it was refreshing to deal with such a professional and knowledgeable letting agent.” — Richard Dumenilw (via Google)

“The service they give is friendly, super helpful and personal — and that goes for our tenants as well. Having had some very rude and brusque treatment from various lettings companies when I was a renter, this was important to me as I didn't want people renting from us to feel as I had back then.” — Claire Bradford (via Google)

“In an environment where the regulatory restrictions applied to landlords is more complex and extensive than ever before, having a letting agent that is fully on top of these matters and is able to guide you effectively through what needs to be done and should be done, is worth its weight in gold.” — Richard Dumenilw (via Google)

“We have been letting out our properties with Phillip James in Worthing for over 16 years and throughout that whole time the service has been extremely professional. We use the fully managed service which means we never have to worry; reminders are sent with regards to compliance issues like gas safety certificates and we receive regular condition reports. Rent payments are always sent direct to our bank account promptly, fees are extremely competitive and the contractors used provide a great service too. Vetting of prospective tenants is very thorough and comprehensive, which I think has led to us having some very long term tenants.” — Mandy M (via Google)

“As a landlord, working with Phillip James (Worthing) has been an absolute pleasure. From the outset, they demonstrated professionalism, efficiency, and a genuine commitment to protecting my investment while ensuring tenants were well looked after.” — Stella (via Google)

“Lyn is super lovely and patient, always there with advice if needed and recommendations for people who can fix any problems in the flats quickly if we can't (we also get friendly, gentle reminders about things we might have forgotten about!!)” — Claire Bradford (via Google)

“All aspects of the letting process were handled with clear and straightforward communication, including that rare thing: being able to pick up a phone and actually speak to somebody who can help, promptly.” — Richard Dumenilw (via Google)

“Unlike other letting agents, this is a small family run business and from a landlord perspective this matters as it genuinely feels like Phillip James are acting in the best interest of both us as landlords and for our tenants. Phillip James understand our desire to provide a comfortable home for our tenants, it is not just a business transaction; the relationship between all parties is important to ensure the let runs smoothly and any issues or repairs are dealt with promptly.” — Mandy M (via Google)

“My first let was in 2013 and Phillip James have ensured that my property has not stayed empty for longer than a few weeks, time needed to redecorate and maintain it. They handle every stage of the letting process seamlessly. Communication is excellent throughout, and I am kept informed of progress without ever feeling overwhelmed by unnecessary details.” — Stella (via Google)

“Also, over all those years, each time we've needed to find a new tenant, they've always handled it so well, finding us lovely people quickly and without any drama, and making the check in process easy and smooth for all involved.” — Claire Bradford (via Google)

“In addition to swift and detailed referencing, I received clear and accurate guidance on rental values - this team knows their market.” — Richard Dumenilw (via Google)

“If you are looking for a letting agent in the Worthing area, I would not hesitate in recommending Phillip James.” — Mandy M (via Google)

“I would wholeheartedly recommend Phillip James (Worthing) to any tenant seeking a letting agency that combines professionalism with a personal touch. They genuinely care about their tenants, they are proactive in paperwork and compliance and, importantly, respond quickly to any queries.” — Stella (via Google)

“We'd wholeheartedly recommend them.” — Claire Bradford (via Google)

“Phillip James have managed my two rented flats in Worthing for many years. They are extremely professional and responsive in their dealings both with tenants and landlords and I can fully recommend them and the service provided. In particular I have always found their representative Lyn Lainchbury helpful and quick to deal with any problems that emerge. They have also been effective in finding good and responsible tenants.” — Krishna Waran (via Google)

“I have rented my house with Phillip James for a few years now, and I can honestly say that Paul and Lyn do a fantastic job. They are never too busy to answer my questions, and every time I have needed help, they have come through. I can thoroughly recommend Phillip James to other landlords.” — Matt Preston (via Google)

“I have been with Phillip James Letting Agents since I bought my first rental property in 2011. We went on to purchase another three rentals — all in West Sussex, and all managed by Lyn Lainchbury, owner at Phillip James Letting Agents. They are a small company, with many years of experience, and only handle rentals. They also have many contacts within the local trades, and repairs/maintenance are always quickly dealt with, and to a high standard.” — Kay Whitehouse (via Google)

“Phillip James Letting Agents have provided me with services since 2008. They are highly efficient, hugely responsive to my needs and can always be trusted to provide a first rate service by taking full responsibility for any issues that may arise. I would recommend them extremely highly.” — Peter German (via Google)

“Lyn and the team at this Worthing based estate agent have been managing the letting of our flat since 2009. Very easy to deal with and they go above and beyond to help make managing a rental property easy. Highly recommend.” — Simon Martin (via Google)

“An exemplary letting agent in Worthing for both tenant and landlord. Fast efficient service with any household issues being seamlessly resolved quickly utilising the skills of quality local trades people. We have enjoyed working with Phillip James for the last 17 years and wouldn't go anywhere else. Thank you to Lyn and team for your outstanding service and for making everything so smooth and easy.” — Melanie Wooding Jones (via Google)

“As a landlord, I have been with Phillip James letting agents in Worthing (not to be confused with an agency up north with a similar name) for 15 years. Their service is excellent; they are very well organised, efficient and polite. I would highly recommend their services.” — Matthew Clark (Mahabongo) (via Google)

“What can I say about Phillip James Agents. Well, I have used them for many many years now and the professionalism is second to none and this together with their Human touch is what one would expect from such a form. I would recommend them to anybody who wants a reliable and honest Agent.” — Michael Harbut (via Google)

“Phillip James have been managing my property for nearly 15 years. Throughout that time I have always found them to be extremely professional, helpful and friendly. Any issues are dealt with swiftly to avoid any inconvenience to tenants. Nothing is too much trouble, even at the weekends I can rely on a swift response. I would recommend the services of Phillip James Letting Agents without reservation.” — Karen Hanratty (via Google)

“I'd recommend them to any private landlord who wants an agent that genuinely knows what they're doing and can help you navigate the maze that is the current world of rental regulations.” — Richard Dumenilw (via Google)